The Borough of Wyomissing provides our residents water services through the Western Berks Water Authority and PA American Water, and sewer services through the Joint Municipal Authority. All three providers are strongly committed to providing our Borough and surrounding municipalities with the highest level of care, performing a vast array of tests to ensure compliance with DEP and other governing bodies.

Residents will receive utilities bills on a quarterly basis. Please note, the Wyomissing Hills section of our Borough is serviced by PA American Water, and the remainder of the Borough is serviced by Western Berks Water Authority. Because of the difference in servicing bodies, please take note of the utility billing cycles below.

UTILITY BILLING CYCLES:

  • Wyomissing Hills takes place the end of January, April, July, and October.
  • Remainder of the Borough takes place the end of December, March, June, and September.
  • ALL bills are due the last day of the following month no matter which billing cycle your household is on.
  • ALL PAYMENTS MUST BE RECEIVED BY THE BOROUGH BY THE DUE DATE. A 10% PENALTY WILL BE ADDED FOR ALL PAYMENTS NOT RECEIVED IN OUR OFFICE BY THE DUE DATE.


Unsure if your residence is within the Wyomissing Hills jurisdiction? Please check the map below.

Wyomissing Hills Map

 

UTILITY PAYMENT OPTIONS

  • ACH - DIRECT DEBIT PAYMENT

    Pay utility bills automatically through a checking or savings account (ACH – Direct Debit Payment). The Borough of Wyomissing will automatically withdrawal the amount of your utility bill from the account of your choice, as your way of making payment for your utility bill; all at no charge to you.

    To participate in the automatic withdrawal program for your utilities, fill out the “Utility Payment Automatic Withdrawal” form below, and return it to the Borough at least 1 week prior to the billing date of your next billing. Funds will be withdrawn from you account on the 20th of month the bill is due.

    Utility Payment Automatic Withdrawal

  • BILL PAYMENT SERVICES

    Payment can be sent from your bank’s bill payment service.

    Please allow 7 business days for your bank to process and mail payment.

    Mail to:

    Borough of Wyomissing
    PO Box 13
    Ithaca, NY 14851-0013

    To properly identify your payment and avoid potential penalties, the subject/ memo of the check must contain your account number in the following format:

    BOW – ########-0

    The Borough is not responsible for payments received that do not contain the proper account number in the specified format.

  • ONLINE

    Account number and PIN (printed on your invoice) is required.

    Please be aware, the following fees apply to this service:

    2.95% convenience fee for credit/debit card payments

    $1.05 convenience fee for ACH/E- check payments (rate increase to $1.95 effective 11/15/2020)

    Click the button below to access the secure online billing system:

    Bill Payment and History

  • BY PHONE

    Credit card payments can by made by calling 610-376-7481

    Please be aware, the following fees apply to this service:

    2.95% convenience fee for credit/debit card payments

  • BY MAIL

    Mail payment AND remittance stub to:

    Borough of Wyomissing
    PO Box 13
    Ithaca, NY 14851-0013

    The Borough is NOT responsible for payments received without the remittance stub or a complete and accurate account number reference.

  • IN PERSON

    Utility Payments can be made in person at Wyomissing Borough Hall. Office hours are Monday-Friday 7:30 a.m. to 4:30 p.m.

    Cash, checks and non-business credit cards are accepted.

    For your convenience, utility payments can be deposited in the drop box located to the right of the main entrance on Fairview Avenue at any time.

UTILITY RESOURCES

WATER DEPARTMENT CONTACT:
Kim Weniger
610-376-7481
kweniger@wyomissingboro.org
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NEW TO OUR ONLINE PAYMENT SYSTEM?
Please review the “Online” option in the Utility Payment Options drop-down box before using our online system

Online Payment/History
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WANT TO REGISTER FOR EMAIL BILLING?
Please complete the form below and submit it to Borough Hall

Email Billing ___________________________________

WANT TO REGISTER FOR ACH AUTOMATIC WITHDRAWS?
Please complete the form below and submit it to Borough Hall

ACH Automatic Withdraws ___________________________________

ARE YOU A PA AMERICAN WATER CUSTOMER AND HAVE A CONCERN?
PA American Water
1-800-565-7292
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2019 WATER QUALITY REPORT

2019 Water Quality Report ___________________________________

TO REPORT A STREET LIGHT OUTAGE, PLEASE CONTACT THE ELECTRIC SUPPLIER DIRECTLY AND BE PREPARED TO PROVIDE THEM WITH THE NUMBERS ON THE METAL PLATE ON THE UTILITY POLE:

Met-Ed Street Light Outage

PPL Street Light Outage