Residents will receive utilities bills on a quarterly basis. Please note, the Wyomissing Hills section of our Borough is serviced by PA American Water, and the remainder of the Borough is serviced by Western Berks Water Authority. Because of the difference in servicing bodies, please take note of the utility billing cycles below.
UTILITY BILLING CYCLES:
- Wyomissing Hills takes place the end of January, April, July, and October.
- Remainder of the Borough takes place the end of December, March, June, and September.
- ALL bills are due the last day of the following month no matter which billing cycle your household is on.
- ALL PAYMENTS MUST BE RECEIVED BY THE BOROUGH BY THE DUE DATE. A 10% PENALTY WILL BE ADDED FOR ALL PAYMENTS NOT RECEIVED IN OUR OFFICE BY THE DUE DATE.
Unsure if your residence is within the Wyomissing Hills jurisdiction? Please check the map below.
UTILITY PAYMENT OPTIONS
ACH - DIRECT DEBIT PAYMENT
Pay utility bills automatically through a checking or savings account (ACH – Direct Debit Payment). The Borough of Wyomissing will automatically withdrawal the amount of your utility bill from the account of your choice, as your way of making payment for your utility bill; all at no charge to you.
To participate in the automatic withdrawal program for your utilities, fill out the “Utility Payment Automatic Withdrawal” form below, and return it to the Borough at least 1 week prior to the billing date of your next billing. Funds will be withdrawn from you account on the 20th of month the bill is due.
BILL PAYMENT SERVICES
Payment can be sent from your bank’s bill payment service.
Please allow 7 business days for your bank to process and mail payment.
Mail to:
Borough of Wyomissing
22 Reading Boulevard
Wyomissing, PA 19610To properly identify your payment and avoid potential penalties, the subject/ memo of the check must contain your account number in the following format:
BOW – ########-0
The Borough is not responsible for payments received that do not contain the proper account number in the specified format.
ONLINE
Account number and PIN (printed on your invoice) is required.
Please be aware, the following fees apply to this service:
2.95% convenience fee for credit/debit card payments
$1.95 convenience fee for ACH/E- check payments (effective 11/15/2020)
Click the button below to access the secure online billing system:
BY PHONE
Credit card payments can by made by calling 610-376-7481
Please be aware, the following fees apply to this service:
2.95% convenience fee for credit/debit card payments
BY MAIL
Mail payment AND remittance stub to:
Borough of Wyomissing
22 Reading Boulevard
Wyomissing, PA 19610The Borough is NOT responsible for payments received without the remittance stub or a complete and accurate account number reference.
IN PERSON
Utility Payments can be made in person at Wyomissing Borough Hall. Office hours are Monday-Friday 7:30 a.m. to 4:30 p.m.
Cash, checks and non-business credit cards are accepted.
For your convenience, utility payments can be deposited in the drop box located to the right of the main entrance on Fairview Avenue at any time.
UTILITY RESOURCES
WATER DEPARTMENT CONTACT:
Kim Weniger
610-376-7481
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NEW TO OUR ONLINE PAYMENT SYSTEM?
Please review the “Online” option in the Utility Payment Options drop-down box before using our online system
Online Payment/History
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WANT TO REGISTER FOR EMAIL BILLING?
Please complete the form below and submit it to Borough Hall
Email Billing ___________________________________
WANT TO REGISTER FOR ACH AUTOMATIC WITHDRAWS?
Please complete the form below and submit it to Borough Hall
ACH Automatic Withdraws ___________________________________
ARE YOU A PA AMERICAN WATER CUSTOMER AND HAVE A CONCERN?
PA American Water
1-800-565-7292
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2022 WATER QUALITY REPORT
2022 Water Quality Report
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TO REPORT A STREET LIGHT OUTAGE, PLEASE CONTACT THE ELECTRIC SUPPLIER DIRECTLY AND BE PREPARED TO PROVIDE THEM WITH THE NUMBERS ON THE METAL PLATE ON THE UTILITY POLE: